Retail Trade

An estimated nine million people aged 65 and older volunteer their time each year in this country. SCORE chapters are built on the support of dedicated volunteers and draw on their lifetime of experience and skills. There is no more exemplary model of this than SCORE Lancaster-Lebanon volunteer mentor Tom Roche.

SCORE mentor Joella Gamon was first introduced to the Chapter as a SCORE client. She had a great experience working with her mentor Kevin Saint Cyr. So when he mentioned that she would be a welcome addition to the ranks of mentors, Joella jumped at the chance to give back to a community that she was passionate about within an established network of seasoned professionals. It seemed like the perfect fit.

SCORE mentor Ramon Estevez contributes financial expertise and bilingual skills to Chapter 16 while still pursuing an active full-time career.

New SCORE mentor Naeem Malik, recently retired from Armstrong contributes to the mission of Chapter 16.

Jean Stephens made the commitment to improving the lives of others when she became a SCORE mentor.

Erik Shaw is the embodiment of SCORE's future. He meshes the emotional intelligence to work with other cultures, with the process required for a startup to survive and scale.

From synergizing with Google Map Pack to using social media, there are several resources to help independent retailers succeed.

As if the last few years haven't been tumultuous enough for small business owners, you must also adapt to new consumer buying behaviors. Impacted by the still-raging COVID-19 global pandemic, inflation, and lifestyle stages, today's consumers have changed where and how they buy.

The current state of retail is thriving. Pay attention to these trends and shifts in consumer behavior to rely on online shopping.