SCORE Lancaster-Lebanon chose to spotlight the SCORE Mission, Vision, and Values for the Summer Issue of Fig Lancaster. A timely reminder of our Chapter's commitment to finding solutions to diversity and inclusion efforts.
SCORE's mission is to foster vibrant small business communities through mentoring and education.
We aim to give every person the support they need to thrive as a small business owner.
At SCORE, we hold that:
◘ Clients matter
Our clients' success is our success. The quality of their experience at SCORE is the truest measure of our success as an organization.
◘ Small business matters
Small business drives our national economy through business formation, job creation, and wealth building. Small businesses are critical to vibrant communities in our society.
◘ Giving back matters
We are proud to enable volunteers, stakeholders, and sponsors to give back to their communities.
◘ Volunteers matter
Volunteers give freely of their time, energy, and knowledge to help others – and they are pivotal to the continued success of SCORE's mission. SCORE volunteers donated more than 4.9 million hours of service in 2019 to support their communities. In return, we aim to make their time at SCORE engaging and satisfying.
◘ Experience matters
A volunteer's experience matters; their relevant knowledge, wisdom, and experience serve our clients through mentorship and education.
◘ Relationships matter
In relationships, we act with integrity, respect, honesty, purpose, and professionalism. We listen with an open mind, encourage, and openly communicate with all people seeking business help from SCORE. Personal, long-term relationships – including those between mentors and business owners – are a driver of small business success.
◘ Diversity matters
We believe in the importance, value, and power of diversity – diversity of people and diversity of thought. Diversity of race, gender, ethnicity, geography, and experience among SCORE volunteers, employees, board members, and clients enables SCORE to effectively execute its mission of helping all small business owners.
◘ Lifelong learning matters
We believe that small business owners who are lifetime learners adapt to change more readily and are more successful. Volunteers as lifelong learners, remain relevant and achieve personal satisfaction and growth.